You may return most new, unopened items within 30 days of delivery if the return is a result of our error (you received an incorrect or defective item, etc.). In these cases, you will receive a full refund.
We will process your refund within one week of us receiving your returned package. Your receipt of the refund depends on how long it takes your bank to process our refund request (typically 5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world, and we charge actual cost of shipping via the U.S. Postal Service. There is a space to add your address info on the "Cart" page before you place an order, so that shipping estimates will appear at the bottom of your Cart.
Pennsylvania residents are subject to a 6% state sales tax (plus 1% if you live in Allegheny County or plus 2% if you live in Philadelphia).